Product Questions
1. Is the image on your site an accurate representation
of the artwork I will receive?
Yes, but please keep in mind the characteristics of
the substrate that it’s placed on, and the difference
in color between your computer monitor and a printed
image. The visual quality will not be as vibrant on
the site as the printed image, but all works are made
to order to ensure the highest quality.
2. Are the item measurements detailed on your
web pages accurate?
Contemporary Design Interiors authenticates
the measurements of all the images on our pages.
3. Does my order come ready to hang?
Our designer wallpaper does come ready to hang,
but we suggest professional installation for best results.
To find an installer in your area, visit
National
Guild of Professional Paperhangers (NGPP). For additional
information and options about wallpaper, visit
Wallpaperinstaller.com
as
it's the largest database of wallpaper installers on
the planet.
Our lenticular prints are not framed, so you can customize
the display of your artwork in a manner specific to
your space. Our giclee pieces arrive stretched and ready
to hang.
4. How can I be updated when you add more products
and ideas to your site?
Please sign up for our free newsletter. For
more information about its content and quick sign up
process, go to our
Newsletter page.
Ordering Instructions
1. How do I submit my order?
PayPal is our preferred method. Select the products
you wish to order by clicking on the “add to my cart”
button located next to the product image.
When you're ready to complete your order, click "Secure
Checkout," follow the easy instructions to complete
your order, and select your payment option. PayPal accepts
all major credit cards from most countries (MasterCard,
Visa, Discover and American Express), checks, and money
orders.
2. Is purchasing online secure?
With Contemporary Design Interiors, purchasing
online using PayPal is completely safe and secure. PayPal
uses the latest security technologies, which include
data encryption, server authentication, and message
integrity. Furthermore, they are the industry standard
for completing online transactions.
3. If I have a problem while submitting my order
what should I do?
Please contact us via email at info@contemporarydesigninteriors.com,
and we’ll be pleased to help you with questions or problems.
4. Can I terminate an order after it has been
submitted?
Yes. To terminate an order, you must cancel
it within 24 hours of the job completion. Our products
are made to order and created only after payment is
received. To cancel an order promptly, email us at info@contemporarydesigninteriors.com,
and we will refund any money you may have already paid.
5. Do you offer wholesale or corporate discounts?
For purchasers that wish to buy large quantities
of items, we offer wholesale pricing. Please email us
at info@contemporarydesigninteriors.com with the size,
quantity, and format, and we’ll quickly get back to
you with a quote.
Shipping Questions
1. How will my order be delivered?
Items are professionally packed for safe arrival.
We use a variety of carriers to ensure our customers
receive the most competitive prices.
2. Is it possible to have my order sent to a
post office box?
We can deliver to post office boxes within
required criteria. The United States Postal Service
will deliver packages 11" x 14" and smaller
to a post office box. Packages that exceed the criteria
will have to be shipped to a street address.
3. How do I know that my item has shipped?
Once your item has been shipped, you will receive
an email with a link to the carrier's tracking page
along with your parcel’s tracking number. If for any
reason you do not receive this communication, please
contact us at info@contemporarydesigninteriors.com.
4. When will my order arrive?
Delivery time for our designer wallpaper, lenticular,
and giclee prints may take up to 10-14 business days.
Please contact us at any time during the period before
shipment for your order status. Larger orders will have
increased production time, and delivery times are quoted
on a project-by-project basis.
International Shipping
Questions
1. Will I be charged taxes and duties?
You may have to pay taxes and duties to claim
your parcel. Contemporary Design Interiors has no regulation
over foreign taxes and duties. We advise you to contact
your local customs bureau for more detailed info.
Return Policy
1. Does Contemporary Design Interiors offer
refunds?
Contemporary Design Interiors pieces are individually
made to order; therefore, we cannot offer refunds. In
the event that a package arrives damaged, refuse it
from the carrier and a replacement will be sent. If
you prefer, you can send a color swatch to ensure the
color of the design will match your space.